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- Episode #031: David Sitt
David Sitt is the Founder & CEO of Ship Essential, one of the fastest growing e-commerce fulfillment partners in the country. Based in New York City, Ship Essential partners with major consumer brands like Madhappy, Atoms, Cadence, Lechery, Brunch, and many more.
In this episode, we unpack David’s lessons on balancing work and family life, building a business model focused on fast delivery and best-in-class customer service, scaling Ship Essential from its origins in Brooklyn basement spaces, and his own Turning Pro journey.
The top 10 highlights from this week's episode:
You won’t always show up at your best, but still show up anyway. It’s easy to get the work done when you feel good and motivated, but it’s the days where you're at a low that make the difference between success and failure.
Treat each collaboration as a learning opportunity. Don't go into a new relationship with the mindset of give-something-to-get-something. Instead, use the lessons from each partnership to constantly improve your own process.
The best time to start is now. Whether it’s a lifestyle change or new career, even if you don’t think you’re ready, take the leap anyway. It doesn’t matter where you start, as long as you start, the rest will take care of itself.
If you provide a product or a service, your process has to be fast and convenient. Most people nowadays want things done quick and easy. Being able to deliver whatever it is they want fast and hassle-free without sacrificing quality is a winning formula.
When something goes wrong, don’t get emotional, find the solution. It’s easy to go into panic mode whenever something goes wrong. Stay calm, ask the right questions, and plot a course of action to resolve the issue.
Understand the criteria for your ideal partnerships. It's not just about your fit for them; they need to meet your standards too. Prioritize brands that share your values and reliability, even if it means sacrificing some pay.
When negotiating a deal, make it easy for the prospect to say yes. Negotiation shouldn’t be a battle between you and the client, it should simply be a value exchange between two parties. Make sure both sides get something worthwhile, and it’ll be smooth sailing.
If you want to stay in the game, build your network. There’s a direct relationship between longevity and breadth of network. The more mutually beneficial connections you have, the more chances for referrals, growth opportunities, etc.
Have an outlet outside of work. Whether it's a book, a podcast, or a sport, make sure you take the time to do something purely for the fun of it. The mind needs that down time so it can recharge and run at full power when it's time to get the work done.
When surrounded by other high achievers, you can often feel their drive, and it’s very motivating. Tap into this energy and create a compounding source of inspiration that can kick you and your team into overdrive.
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