- Turning Pro Newsletter
- Posts
- Q&A with Adrian & Ben
In our third Q&A episode, we dive into tactical lessons on team delegation (who, not how), mistakes we’ve made in the sales and closing process, running effective offsites with our extended remote teams, and why leads ghost during negotiation stages.
The top 10 highlights from this week's episode:
Use the effort vs. impact scale to more effectively prioritize tasks. Focus on the low effort, high impact items first.
Make the time to meet in-person, especially as a fully remote team. Face to face interactions allow for serendipitous conversations and a level of connection that you can’t get online.
Don’t get upset if a lead ghosts you. They’ve just revealed how the relationship with them would be, so see it as you and your team being spared a lot of headache.
Find a balance between leading and listening. Leadership is about providing the vision and letting your team figure out the best way to get there.
Stay in your lane. When building something, you have to be comfortable with doubling down on what you’re best at and delegating your weaker areas to others. Overextending yourself will only hurt your progress.
Don't get frustrated if a sale doesn’t go through. Part of selling is being rejected, it's bound to happen to even the best. Any energy you give to dwelling on an unclosed sale is energy you can't put towards growing other parts of the business.
Find meaningful ways to fill downtime. If you have a couple months where sales are low, prioritize making content, if leads aren’t coming in, take the time to go meet new people. Reframe the way you see slow periods, and you’ll start to appreciate them as opportunities to move other needles forward.
Offer feedback and advice before assuming responsibility yourself. Even though you may want to take something off a team member’s plate, it’s not always feasible. Give them guidance and empower them to solve it on their own, but protect your time too.
Make sure your team knows what it means for something to be “Done.” Everyone should understand the goal, the implications it has, and what the outcome will look like.
Show people their own ability to solve problems. A lot of the time, people have ideas on how to overcome obstacles, but they aren’t confident. By validating their possible solution, you give them the power to achieve something they didn’t think they could.
Subscribe to the podcast here to be notified about future episodes.